Get Paid on Time, Without Chasing a Single Invoice Yourself
Finance VA for UK service businesses.
I run accounts receivable end to end for UK commercial service businesses — invoicing your customers from your business account, following up on overdue accounts by email, and keeping your cashflow visible week to week. Your customers deal with me for billing, so it's off your desk entirely. Email-based, structured, dependable.
Who I work with
I support UK owner-led businesses in commercial service sectors — cleaning contractors, facilities management firms, maintenance and trade businesses, landscaping and grounds maintenance companies. Typically turning over £300k to £2 million, often billing dozens of sites or customers on a recurring monthly cycle.
You probably already have a bookkeeper and an accountant. What you don't have is someone actively running your day-to-day billing and cashflow — invoicing your customers directly on your behalf, following up on overdue accounts in your name, tracking customer payment patterns, and giving you a clear monthly picture of what's outstanding, what's coming in, and where the risks are. I become your billing point of contact, so managing it no longer falls to you.
Alongside that, I keep the receivables side of your Xero tidy — matching incoming payments to the invoices I've issued, so your outstanding list is always accurate and you know exactly what's been settled — and producing the cash flow and aged-receivables reports you actually need to run the business.
That's where I come in.
What I Do
What I Do
Four service areas, all aligned to your existing finance and operations setup.
Invoicing & Billing Cycle
I invoice your customers directly, in your name — setting up automated invoices in Xero where it makes sense, raising and sending the rest by hand, and keeping a master tracker of every invoice across your monthly cycle. Billing goes out on time, in full, every month, so nothing slips.
Credit Control
When an invoice goes overdue, I follow it up with your customer directly — a structured reminder sequence sent from your company's accounts inbox, using templates you've approved. Firm, professional and on schedule, with anything tricky escalated to you. So you get paid without ever having to send the awkward email yourself.
Receivables Reconciliation
As payments come in, I match them against the invoices I've issued in Xero — so your outstanding list is always accurate and you can see at a glance exactly who's paid and who still owes you. No guessing, no stale figures, no invoices quietly slipping through unpaid.
Cash Flow Reporting
A clear weekly update and a monthly summary showing what's come in, what's still owed, and where the risks are — so you always know your cash position without having to dig for it.
Ready to stop chasing payments?
If invoicing and credit control is eating into your week, let's have a quick call. I'll learn how you bill, where things slip, and tell you honestly whether I can help — no obligation, no hard sell.
Book a call · may@mayloconsulting.com
Scope
How I Work
MayLo handles the finance admin around your receivables and cashflow. I work alongside your bookkeeper and accountant — not instead of them — taking on your day-to-day accounts receivable: invoicing, credit control, matching payments to invoices in Xero, keeping the invoicing side of your Xero tidy, and cashflow reporting.
Outside that remit: I don't do statutory bookkeeping (closing entries, VAT returns), full bank reconciliation, tax or legal advice, debt enforcement, marketing, customer-facing sales support, general personal-assistant tasks like diary management or travel booking, or HR admin. If you need any of those, I can usually point you toward the right specialist.
Email-based and structured. I run my work over email and shared trackers, with weekly written updates and clear handovers — it's how I deliver consistent, detailed support across several clients at once, and most clients find they prefer it once they've settled in. I'll always jump on a call when something genuinely benefits from it — onboarding, scoping, the occasional check-in — but the day-to-day happens over email and shared documents, which keeps things efficient for both of us.
UK working hours. I'm based in Cape Town, one to two hours ahead of the UK, so my day overlaps fully with UK business hours. Messages sent in the morning are typically answered the same day.
GBP invoicing. I invoice in pounds sterling, payable to a UK account number via Wise Business — no international transfer fees or currency complications on your side.
Monthly retainers or ad hoc. Most clients prefer a monthly retainer for predictable budgeting and guaranteed availability. Ad hoc work is also available for one-off projects or short-term needs.
Testimonial
May has been invaluable in making sure our customers are invoiced correctly and on time every month. Since working with her, I'm completely hands-off on invoicing and cashflow — she tells me what's coming in and when to expect it, and she chases the payments herself, which has given us far more consistent cashflow. That really helps the business. She's polite, friendly, and we love working with her
N.Lou
Finance Director, UK Facilities Management Company
Scope
How I Work
MayLo handles the finance admin around your receivables and cashflow. I work alongside your bookkeeper and accountant — not instead of them — taking on your day-to-day accounts receivable: invoicing, credit control, matching payments to invoices in Xero, keeping the invoicing side of your Xero tidy, and cashflow reporting.
Outside that remit: I don't do statutory bookkeeping (closing entries, VAT returns), full bank reconciliation, tax or legal advice, debt enforcement, marketing, customer-facing sales support, general personal-assistant tasks like diary management or travel booking, or HR admin. If you need any of those, I can usually point you toward the right specialist.
Email-based and structured. I run my work over email and shared trackers, with weekly written updates and clear handovers — it's how I deliver consistent, detailed support across several clients at once, and most clients find they prefer it once they've settled in. I'll always jump on a call when something genuinely benefits from it — onboarding, scoping, the occasional check-in — but the day-to-day happens over email and shared documents, which keeps things efficient for both of us.
UK working hours. I'm based in Cape Town, one to two hours ahead of the UK, so my day overlaps fully with UK business hours. Messages sent in the morning are typically answered the same day.
GBP invoicing. I invoice in pounds sterling, payable to a UK account number via Wise Business — no international transfer fees or currency complications on your side.
Monthly retainers or ad hoc. Most clients prefer a monthly retainer for predictable budgeting and guaranteed availability. Ad hoc work is also available for one-off projects or short-term needs.
Scope
MayLo handles the finance admin around your receivables and cashflow. I work alongside your bookkeeper and accountant — not instead of them — taking on your day-to-day accounts receivable: invoicing, credit control, matching payments to invoices in Xero, keeping the invoicing side of your Xero tidy, and cashflow reporting.
Outside that remit: I don't do statutory bookkeeping (closing entries, VAT returns), full bank reconciliation, tax or legal advice, debt enforcement, marketing, customer-facing sales support, general personal-assistant tasks like diary management or travel booking, or HR admin. If you need any of those, I can usually point you toward the right specialist.
How I Work
Email-based and structured. I run my work over email and shared trackers, with weekly written updates and clear handovers — it's how I deliver consistent, detailed support across several clients at once, and most clients find they prefer it once they've settled in. I'll always jump on a call when something genuinely benefits from it — onboarding, scoping, the occasional check-in — but the day-to-day happens over email and shared documents, which keeps things efficient for both of us.
UK working hours. I'm based in Cape Town, one to two hours ahead of the UK, so my day overlaps fully with UK business hours. Messages sent in the morning are typically answered the same day.
GBP invoicing. I invoice in pounds sterling, payable to a UK account number via Wise Business — no international transfer fees or currency complications on your side.
Monthly retainers or ad hoc. Most clients prefer a monthly retainer for predictable budgeting and guaranteed availability. Ad hoc work is also available for one-off projects or short-term needs.
Finance VA Pricing
Monthly Retainers
Monthly Retainers
Every retainer includes the full receivables cycle — invoicing, credit control, payment matching in Xero, receivables
tracking and cashflow reporting — with guaranteed turnaround within 24 hours on routine work.
Each tier is simply scoped to your billing volume.
Starter
£350/month
Best for: a single site or a straightforward monthly billing cycle.
Guide: ~10 hours/month
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Standard
£675/month
Best for: businesses billing multiple sites or customers each month.
Guide: ~20 hours/month
Perk: a weekly receivables snapshot.
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Full
£1200/month
Best for: higher volume receivables across many customers or sites, or a busy monthly cycle that needs close attention.
Guide: ~40 + hours/month
Perk: everything in Standard, plus a monthly cash flow & risk report- a fuller written breakdown of outstanding invoices, slow payers, ageing by customer, and where to watch.
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*Guide hours are a monthly average, not a hard cap — the odd busier month is fine. If your billing consistently runs beyond your tier's guide, I'll flag it and we'll either move you up a tier or handle the overflow at my ad hoc rate. No surprise charges, ever
*Guide hours are a monthly average, not a hard cap — the odd busier month is fine. If your billing consistently runs beyond your tier's guide, I'll flag it and we'll either move you up a tier or handle the overflow at my ad hoc rate. No surprise charges, ever
About MayLo
Consulting
About MayLo
Consulting
MayLo Consulting is run by May Loubser, a Xero Certified Associate based in Cape Town, South Africa. Before launching MayLo, I spent four years running accounts receivable for a UK commercial service business — managing a 130-customer monthly billing cycle in Xero, invoicing customers, chasing overdue accounts, and keeping the day-to-day billing and cash flow ticking over.
That experience is the foundation of MayLo. The brief was simple: take the approach that worked for one UK business, and offer it to others like it.
I work with a small number of clients at a time, so each gets proper attention. If you'd like to talk about whether we'd be a good fit, you can reach me at may@mayloconsulting.com.
Get in Touch
The easiest way to start a conversation is by email — may@mayloconsulting.com. Tell me a bit about your business and where you're feeling the admin pressure, and I'll come back to you with whether and how I can help.
If you'd prefer, you can use the form below.